Trust and loyalty in electronic commerce : an agency theory perspective /

Trust and loyalty in electronic commerce : an agency theory perspective /

Karake-Shalhoub uses agency theory to ground her empirical analysis of more than 100 e-commerce firms in this highly readable examination of trust in e-commerce relational exchanges

Bibliographic Details
Main Author: Karake-Shalhoub, Zeinab
Corporate Author: Charles R. Anderson Endowment Fund
Format: Book
Language:English
Published: Westport, CT : Quorum Books, 2002
Westport, Conn. : 2002
Westport, Conn. ; London : 2002
Westport, CT : 2002
Subjects:
Electronic commerce > Management
Electronic commerce
Information technology > Management

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University of Chicago

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Call Number: HF5548.32 .K37 2002

Massachusetts Institute of Technology

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Johns Hopkins University

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