Challenges of managing information quality in service organizations /
"Incorrect and misleading information associated with an enterprise's production and service jeopardize both customer relationships and customer satisfaction, and ultimately have a negative effect on revenue. This book provides insight and support for academic professionals as well as for...
Other Authors: | |
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Format: | Book |
Language: | English |
Published: |
Hershey PA :
Idea Group Pub.,
[2007], ©2007
Hershey, PA : c2007 |
Subjects: |
Internet
University of Chicago
Call Number: |
HD30.2 .C4716 2007 |
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Massachusetts Institute of Technology
Call Number: |
HD30.2.C4716 2007 |
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Johns Hopkins University
Call Number: |
HD30.2.C4716 2007 |
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Columbia University
Call Number: |
HD30.2 .C4716 2007 |
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