Challenges of managing information quality in service organizations /

"Incorrect and misleading information associated with an enterprise's production and service jeopardize both customer relationships and customer satisfaction, and ultimately have a negative effect on revenue. This book provides insight and support for academic professionals as well as for...

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Bibliographic Details
Other Authors: Al-Hakim, Latif, 1946-
Format: Book
Language:English
Published: Hershey PA : Idea Group Pub., [2007], ©2007
Hershey, PA : c2007
Subjects:

Internet

University of Chicago

Holdings details from University of Chicago
Call Number: HD30.2 .C4716 2007

Massachusetts Institute of Technology

Holdings details from Massachusetts Institute of Technology
Call Number: HD30.2.C4716 2007

Johns Hopkins University

Holdings details from Johns Hopkins University
Call Number: HD30.2.C4716 2007

Columbia University

Holdings details from Columbia University
Call Number: HD30.2 .C4716 2007