Customers first : dominate your market by winning them over where it counts the most /

Through examples of real-world success stories from IKEA; Nike; Coca-Cola; The Life is Good Company; Starbucks; and Southwest Airlines; this book shows how to eliminate guesswork from your marketing efforts and focus more clearly on understanding your most valuable ally: The Brand Lover. --

Bibliographic Details
Main Author: Bueno, Bolivar J
Format: Book
Language:English
Published: New York : McGraw-Hill, ©2012
Subjects:

Internet

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Stanford University

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Call Number: INTERNET RESOURCE