Customer centered selling : eight steps to success from the world's best sales force /
"Customer Centered Selling teaches you the secret of the world-famous Xerox sales training program. The secret, Jolles reveals, is reversing the conventional selling practice. You must focus first on your customer's needs and decision-making process, instead of on the selling process."...
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| Format: | Book |
| Language: | English |
| Published: |
New York :
Free Press,
[1998], ©1998
New York : c1998 |
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