Performance conversations : how to use questions to coach employees, improve productivity, and boost confidence (without appraisals!) /

"The Performance Conversations method is a performance improvement system. It has the singular goal of empowering individuals to reach their full potential at work. It is built upon a coaching model wherein a manager-the coach-provides the necessary guidance, support, direction, and encourageme...

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Bibliographic Details
Main Author: Lee, Christopher D. (Author)
Format: Book
Language:English
Published: Alexandria, VA : Society for Human Resource Management, [2021]
Edition:First edition
Subjects:
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100 1 |a Lee, Christopher D.,  |e author  |? UNAUTHORIZED 
245 1 0 |a Performance conversations :  |b how to use questions to coach employees, improve productivity, and boost confidence (without appraisals!) /  |c Christopher D. Lee, PhD., SHRM-SCP, SPHR 
250 |a First edition 
264 1 |a Alexandria, VA :  |b Society for Human Resource Management,  |c [2021] 
300 |a 1 online resource (xviii, 205 pages) 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
504 |a Includes bibliographical references and index 
520 |a "The Performance Conversations method is a performance improvement system. It has the singular goal of empowering individuals to reach their full potential at work. It is built upon a coaching model wherein a manager-the coach-provides the necessary guidance, support, direction, and encouragement so that the employee-the performer-is enabled to take ownership of their work and execute it flawlessly. It uses quality questions to involve the employee in thinking about their work and taking the right actions to increase performance. This approach stands in stark contrast to traditional performance appraisals that are negative experiences designed to rate performance, label employees, and document the past for a variety of confusing administrative purposes"--   |c Provided by publisher 
588 |a Description based on online resource; title from digital title page (viewed on December 22, 2020) 
596 |a 22 
650 0 |a Communication in personnel management 
650 0 |a Employees  |x Rating of 
650 0 |a Performance technology 
650 0 |a Performance 
650 6 |a Communication en direction du personnel 
650 6 |a Rendement au travail 
650 7 |a Communication in personnel management  |2 fast 
650 7 |a Employees  |x Rating of  |2 fast 
650 7 |a Performance technology  |2 fast 
650 7 |a Performance  |2 fast 
776 0 8 |i Print version:  |a Lee, Christopher D  |t Performance conversations   |b First edition.  |d Alexandria, Virginia : Society for Human Resource Management, [2020]  |z 9781586446697  |w (DLC) 2020023306 
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