American Customer Satisfaction Index, 1996 /
The American Customer Satisfaction Index (ACSI) is a uniform and independent measure of household consumption experience. The ACSI tracks trends in customer satisfaction and provides benchmarking insights into the consumer economy for companies, industry trade associations, and government agencies....
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| Format: | Book |
| Language: | English |
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Ann Arbor, Mich. :
Inter-university Consortium for Political and Social Research [distributor],
2005
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| Series: | American Customer Satisfaction Index Series (Series) ;
4208 ICPSR (Series) ; 4208 |
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