Civility in business and professional communication /
"Civility has become one of the new century's "hot-button" words. This book explores popular and commercial concerns about civility from both a theoretical and practical perspective. Background principles of communication and the history and scope of civility are examined, settin...
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| Format: | Book |
| Language: | English |
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New York :
Peter Lang,
[2007], ©2007
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