Interpersonal communication /

This book explores the key features of the skills we use in communicating and provides a framework for understanding how we use language and body language to communicate with others in every day situations

Bibliographic Details
Main Authors: Hartley, Peter, 1946 (Author), Hartley, Peter, 1946-
Format: Book
Language:English
Published: London ; New York : Routledge, 1999
London ; New York : 1999
Edition:2nd ed
Subjects:
Table of Contents:
  • Section A. Understanding interpersonal communication : Defining what we mean by interpersonal communication
  • The process of interpersonal communication
  • The skills of interpersonal communication
  • Communication skills in context
  • Section B. The components of interpersonal communication : The social context
  • Social identity
  • Social perception
  • Codes 1: codes and language
  • Using codes 2: incorporating the non-verbals
  • Section C. Issues and controversies in interpersonal communication : How useful are 'popular' models of interpersonal communication?
  • Do men and women communicate differently?
  • Does assertiveness work?
  • Section D. Going beyond interpersonal communication : Communication and groups
  • Final thoughts: is computer-mediated communication (CMC) a new form of interpersonal communication?
  • section A. Understanding interpersonal communication
  • section B. The components of interpersonal communication
  • section C. Issues and controversies in interpersonal communication
  • section D. Going beyond interpersonal communication